Generic interactive speech system

G - Physics – 10 – K

Patent

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354/47

G10K 9/04 (2006.01)

Patent

CA 1218154

27 ABSTRACT OF THE INVENTION In combination with a system for collecting and processing data is a generic Speech Transaction Processing System (STPS) intended for data collection in a variety of environments and applications. The system has two modes of operation: Transaction Definition Mode (TDM) and Transaction Processing Mode (TPM). The TDM is used off- line by the system manager to configure the system to his/her particular needs. This configuration process includes the definition of the exact syntax (grammar) associated with the different transactions to be processed by the system. The TPM is an on-line process and is used for the actual processing of the transactions as defined through the TDM. The structure of the Transaction Defini- tion Mode of operation relieves the user from having to be an "expert" in speech technology and/or programming. In addition, the system is designed to take advantage of a broad spectrum of available speech recognition and synthe- sis devices. Therefore, the basic system in addition to being application-independent is to a large degree speech- hardware-independent. This independence allows for utili- zation of the system in different environments as well as for different applications.

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