Healthcare service management using a centralized service...

G - Physics – 06 – Q

Patent

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Details

G06Q 50/22 (2012.01) G06Q 10/10 (2012.01)

Patent

CA 2713159

A system and method for scheduling or managing receipt of healthcare services are disclosed. A centralized service management module is coupled to one or more client devices and to one or more ser-vice providers, such as healthcare providers or insurance providers. The centralized service management module receives an interaction, such as an appointment request, from a client device or a service provider associ-ated with healthcare services. The centralized service management module associates a service provider with the interaction based on a stored user profile. The interaction is then transmitted by the centralized service man-agement module to the associated service provider, which provides data associated with a healthcare product or service associated with the inter-action to the centralized service management module. The data is stored in the user profile and transmitted, by the centralized service management module, to a client device using a communication protocol specified by the user profile.

L'invention concerne un système et un procédé destinés à programmer ou à gérer la réception de services de soins de santé. Un module de gestion de services centralisé est couplé à un ou plusieurs dispositifs clients et à un ou plusieurs fournisseurs de services, tels qu'un fournisseur de soins de santé ou un prestataire de services d'assurances. Ce module de gestion de services centralisé reçoit une interaction, telle qu'une demande de rendez-vous, d'un dispositif client ou d'un fournisseur de services associé aux services de soins de santé. Le module de gestion de services centralisé associe un fournisseur de services à l'interaction basée sur un profil utilisateur stocké. Cette interaction est ensuite transmise par le module de gestion de services centralisé au fournisseur de services associé, fournissant ainsi des données associées à un produit ou à un service de soins de santé associé à l'interaction avec le module de gestion de services centralisé. Les données sont stockées dans le profil utilisateur et transmises, par le module de gestion de services centralisé, à un dispositif client au moyen d'un protocole de communication spécifié par le profil utilisateur.

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