G - Physics – 06 – F
Patent
G - Physics
06
F
G06F 11/00 (2006.01) G06F 11/25 (2006.01)
Patent
CA 2101926
2101926 9214207 PCTABS00014 The hierarchical distributed knowledge based system functions in a machine initiated maintenance environment to provide efficient and timely maintenance of customer equipment (40-42). The hierarchical, distributed knowledge based system provides the failure evaluation function through the use of an expert or knowledge based system (11) that is installed in the customer equipment (40). This knowledge based system (11) identifies the occurrence of a failure within the customer equipment (40) and functions using its rules, hypotheses and collected data to isolate the source of the error in the customer equipment (40) and, whenever possible, ''fence'' or isolate the failed field replaceable unit that has caused the error. A significant additional attribute of this system is the provision of at least one more level (1, 30) of knowledged based system to provide a more global failure evaluation capability.
Hill Fletcher Lawrence
Holm Douglas Arthur
Jurestovsky Nancy Rosann
Pinkham Gregory Allan
Bereskin & Parr
Storage Technology Corporation
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