Improved telecommunication system and method for handling...

H - Electricity – 04 – M

Patent

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H04M 11/04 (2006.01) H04Q 7/22 (2006.01)

Patent

CA 2383385

A system (60) for handling special number calls in a telecommunication network (114). The network (114) includes an array of switches, junctions, communication channels, customer-operated communication devices and telecommunication service providing stations (Co) connected to facilitate communication among a plurality of stations using a plurality of communication milieux. The system (60) includes: at least one special number call processing center (62) connected with the network (114); at least one special number answering station (78, 80, 82) connected with the special number call processing (62); and at least one special number action station (76) connected with the special number answering station (78, 80, 82).

L'invention concerne un système (60) de traitement de numéros d'appel spéciaux dans un réseau de télécommunications (114). Ce dernier (114) comporte un ensemble de commutateurs, de lignes de jonction, de canaux de communication, de dispositifs de communication exploités par des clients, et de stations (Co) fournissant des services de télécommunications, reliés pour permettre la communication entre plusieurs stations utilisant plusieurs environnements de communication. Le système (60) comporte au moins un centre de traitement (62) de numéros d'appel spéciaux relié au réseau (114), au moins une station de réponse des numéros spéciaux (78, 80, 82) reliée au centre de traitement (62), et au moins une station d'activation de numéros spéciaux (76) reliée à la station de réponse des numéros spéciaux (78, 80, 82).

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