Ims application server, network, method, and computer...

Details Ims application server, network, method, and computer... Ims application server, network, method, and computer...

H - Electricity

04

W

H04W 4/00 (2009.01) H04M 3/50 (2006.01)

Patent

CA 2701192

The present description is directed to an IMS application server, an IMS network, a computer-implemented method, and a computer program product for executing services, such as IP Contact Center services, accessible over a plurality of different access channels. The IMS application server for executing services accessible over a plurality of different access channels may comprise: a service creation layer operable to provide components for creating at least one service, testing the at least one service and deploying the at least one service into a service execution layer; and said service execution layer comprising: service logic components operable to execute the at least one service; and communication components operable to connect to at least one external service involved in executing the at least one service.

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