H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/493 (2006.01) H04L 12/66 (2006.01)
Patent
CA 2453279
The present invention allows a user to access an information assistance service provider for information to perform a task, e.g., purchase of a product. In response, the service provider may consult multiple resources based on the caller's request and criteria which may be systemic or specified in a user profile. The resources used may be those information sources specified in the user profile, public databases, and vendor and enterprise databases that include information related to products, including product information and product pricing, availability, shipping costs and times, product and activity reviews, and business reputation information.
Swick Corvin F.
Timmins Timothy A.
Mbm Intellectual Property Law Llp
Metro One Telecommunications Inc.
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