Information assistance system and method for effectively...

Details Information assistance system and method for effectively... Information assistance system and method for effectively...

H - Electricity

04

M

H04M 3/493 (2006.01) H04L 12/66 (2006.01)

Patent

CA 2453279

The present invention allows a user to access an information assistance service provider for information to perform a task, e.g., purchase of a product. In response, the service provider may consult multiple resources based on the caller's request and criteria which may be systemic or specified in a user profile. The resources used may be those information sources specified in the user profile, public databases, and vendor and enterprise databases that include information related to products, including product information and product pricing, availability, shipping costs and times, product and activity reviews, and business reputation information.

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