Information on hold telephony service

Details Information on hold telephony service Information on hold telephony service

H - Electricity

04

M

H04M 3/42 (2006.01) H04M 3/428 (2006.01) H04M 7/00 (2006.01) H04M 11/06 (2006.01) H04M 3/533 (2006.01)

Patent

CA 2210075

An on hold telephone service that allows a subscriber to the service to place a call on hold and make information services available to the party placed on hold. The on hold service can be implemented on a central office switch or an enhanced services platform connected to the switch. The on hold service is accessed by the subscriber to the service through a transfer function that causes the call to be maintained by the on hold service. The party so placed on hold by the subscriber can then interactively acquire the various types of information made available by the service, such as news, weather and stock market information. The subscriber to the service can then send a message to the other party or cause him to be reconnected to the subscriber either immediately or when the other party is finished using the service and is ready to be reconnected to the subscriber.

Service téléphonique permettant à un abonné de mettre un appel en attente et de donner à son correspondant en attente accès à des services d'information. Le service peut être mis en oeuvre sur un central téléphonique ou une plate-forme de services améliorés raccordée au central. L'abonné peut y avoir accès au moyen d'une fonction de transfert. Le correspondant mis en attente par l'abonné peut ensuite avoir accès en mode interactif aux divers types d'information offerts par le service, p. ex. nouvelles, météo et information boursière. L'abonné du service peut ensuite envoyer un message à son correspondant ou faire en sorte que celui-ci soit remis en communication avec lui immédiatement ou lorsqu'il aura cessé d'utiliser le service et sera prêt pour le raccordement.

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