Integrated messaging user interface with message-based logging

H - Electricity – 04 – M

Patent

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Details

H04M 1/247 (2006.01) H04W 4/00 (2009.01) H04L 12/66 (2006.01) H04M 1/274 (2006.01)

Patent

CA 2501505

Mechanisms for organizing messages across drat message types. This may be accomplished by using a single integrated user interface (201) in which messages across a variety of different message types (211, 212, 213) are represented in a common way. For example, the user experience of placing a telephone call is standardized, regardless of the actual telephone technology (Cell Phone (212), VoIP (213), or POTS (211)) used to conduct the telephone conversation. Also, in addition to a general log that includes the overall list of messages, each message also has a separate, message-based log, thereby allowing for more flexible querying and organization of the messages regardless of the message type.

L'invention concerne des mécanismes permettant d'organiser des messages dans des types de messages différents. Cela peut être obtenu par mise en oeuvre d'une interface utilisateur intégrée unique (201) dans laquelle des messages dans une palette de types de messages différents (211, 212, 213) sont représentés de la même manière. Par exemple, l'expérience de l'utilisateur dans l'établissement d'un appel téléphonique est normalisée, indépendamment de la technologie du téléphone (téléphone cellulaire (212), VoIP<SUP/>(213) ou POTS (211)) utilisée pour effectuer la conversation téléphonique. En plus d'un journal général comprenant la liste globale des messages, chaque message comprend également un journal distinct fondé sur des messages, permettant ainsi d'obtenir une demande et une organisation plus souples des messages, indépendamment du type des messages.<SUP/>

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