Integrated order management system for telecommunication...

H - Electricity – 04 – L

Patent

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H04L 12/16 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2481634

An integrated order manager (IOM) is used to provide a single ordering platform for telecommunication service customers. The customer is provided direct access to the platform and is able to retrieve his current customer profile associated with the telecommunication service provider. The customer is presented with a series of web pages that allows the customer to add/delete/modify various service offerings, without the need to interface with the different departments within the company (e.g., data vs. voice, local vs, long distance).

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