G - Physics – 06 – F
Patent
G - Physics
06
F
G06F 17/30 (2006.01) G06F 9/44 (2006.01) G06Q 10/00 (2006.01)
Patent
CA 2264340
A computer-implemented integrated performance support system is described. The integrated performance support system uses a predefined message protocol for sending user support request messages from computer-implemented user applications to a performance support engine which retrieves performance support information from one or more databases and presents it to the user. The integration permits multiple application support and cross-training for an individual who must use more than one computer-implemented tool to perform a job function. The advantage is a standard for integrating a user support environment with more than one product, allowing simple and standardized inclusion of new products and support methods into the environment.
Bezanson William Robert
Dewar David C.
Robert Jean
Northern Telecom Limited
Ogilvy Renault Llp/s.e.n.c.r.l.,s.r.l.
LandOfFree
Integrated performance support system protocol does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Integrated performance support system protocol, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Integrated performance support system protocol will most certainly appreciate the feedback.
Profile ID: LFCA-PAI-O-2066503