Integrated personal call management system

Details Integrated personal call management system Integrated personal call management system

H - Electricity

04

Q

H04Q 3/00 (2006.01) H04M 3/22 (2006.01) H04M 3/42 (2006.01) H04M 7/00 (2006.01) H04Q 3/72 (2006.01) H04Q 3/78 (2006.01) H04M 3/533 (2006.01)

Patent

CA 2483122

The present invention provides system and a method for managing calls from at least one calling party to at least one called party. The method includes intercepting an incoming call from the calling party designated to arrive at the called party's telephone when it is busy or does not answer. Information received from the caller, such as a message, is processed according to profile instructions provisioned by the called party. The profile instructions include instructions regarding storing the call information, sending the call information to a specified address, or a combination thereof. Preferably, the call information includes a call log within which is embedded one or more interfaces to: an audio file representation of a message from a caller, a click-to-dial service, a telephone directory service, or a personal address book of the called party.

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