Integrated services platform for telephone communication system

Details Integrated services platform for telephone communication system Integrated services platform for telephone communication system

H - Electricity

04

M

H04M 3/42 (2006.01) H04M 3/527 (2006.01) H04Q 11/04 (2006.01)

Patent

CA 2052105

An integrated services platform for a telephone communication system includes a plurality of application processing ports for providing different types of information services through the telephone communication system. A master control unit and a high speed digital switch control processing of incoming phone calls to recognize the type of service being requested by a subscriber and non-subscriber, and route the call to the appropriate application processing port which is capable of providing the requested service. Application processing ports can be provided to implement a number of information services including videotex, voice, speech synthesis, E-mail, facsimile store and forward, speech recognition, telex, residential call answering, business voice messaging, home shopping, classified advertising, trucking dispatch, doctor's register and automated attendant. In this manner, a centrally located services platform can be provided to provide a number of different types of service to the user.

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