Integrating data with conversations

Details Integrating data with conversations Integrating data with conversations

H - Electricity

04

L

H04L 12/58 (2006.01) H04L 12/16 (2006.01) H04L 12/66 (2006.01)

Patent

CA 2658851

A facility for integrating data in conversations is provided. In various embodiments, the facility sends a first message to a responding computing device to begin a conversation, receives a second message associated with the conversation from the responding computing device, determines whether the received message contains an indication of data that is to be associated with the conversation and, when the received message contains an indication of data that is to be associated with the conversation, renders the data. The facility can comprise an application server that receives from an initiator a first message associated with a conversation and responds to received messages, a conversation component that handles messages associated with the conversation, and an integration component that determines whether there is data that is to be associated with the conversation and, if so, adds an indication of the data to a second message that it sends to the initiator.

L'invention concerne une installation qui permet d'intégrer des données dans des conversations. Dans divers modes de réalisation, l'installation envoie un premier message de début de conversation vers un dispositif informatique répondant; reçoit un second message associé à la conversation de la part du dispositif informatique répondant; détermine si le message reçu contient une indication de données à associer à la conversation; et, lorsque le message reçu contient une indication de données à associer à la conversation, restitue les données. L'installation peut comporter un serveur d'application qui reçoit d'un initiateur un premier message associé à une conversation et répond à des messages reçus; un composant de conversation qui traite des messages associés à la conversation; et un composant d'intégration qui détermine s'il y a des données à associer à la conversation; et, si c'est le cas, qui ajoute une indication des données à un second message qu'il envoie à l'initiateur.

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