Intelligent dynamic realtime feature delivery

Details Intelligent dynamic realtime feature delivery Intelligent dynamic realtime feature delivery

H - Electricity

04

L

H04L 12/16 (2006.01) G06Q 30/00 (2006.01) H04M 3/42 (2006.01)

Patent

CA 2385405

A system and method for offering a service upgrade to a service user. The system includes a server that monitors utilization by the user and evaluates the user's utilization pattern to determine which, if any, service upgrades may be appropriate for the user. Once a set of candidate service upgrades has been identified, the server then determines whether there is sufficient available capacity to accommodate the provision of such additional services. If such capacity exists, the user is offered the service upgrade. Since the offer is not made unless there is shown to be sufficient available capacity, once the offer is made, the system is able to implement the upgrade in real time with the user's approval.

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