Interactive parts ordering management method and system

G - Physics – 06 – Q

Patent

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Details

G06Q 10/08 (2012.01) H04L 12/16 (2006.01)

Patent

CA 2299825

The invention provides a computerized, centralized method and system for managing and fulfilling orders for goods, viz. computer and electronic parts, which are submitted electronically by a remote user which includes means providing real-time interactive communications assistance between a central service representative and the user and means for automatically determining, from identified inventory locations having the goods in stock, a target inventory location from which the goods are deliverable to the destination address within a pre-determined time delivery requirement including means for intelligent time zone polling of the identified inventory locations. Means are also provided for accessing a database comprising information identifying inventory locations having the goods in stock and identifying inventory location(s) having the goods in stock and means for directing the order to the target inventory location to initiate shipment of the goods in accordance with the order to satisfy the time delivery requirement.

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