H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 15/00 (2006.01) G06Q 30/00 (2006.01) G06F 17/60 (1995.01)
Patent
CA 2161472
A data processing system for collecting billing data from distributed sources, comprises a plurality of remote customer service sites, each remote site including a memory for storing billing data associated with customer services provided thereby; a central batch processing center for creating customer invoices from the billing data associated with all the sites; and a teleprocessing center connected to each of the remote sites and the batch processing center by telecommunications links. The teleprocessing center comprises a communications interface for permitting selective access to the memories at the remote sites; a computer for polling each of the remote sites through the communications interface to retrieve selected billing data; a first memory for storing for each remote site an index representing the most recent billing record retrieved from that site; and a second memory for simultaneously storing the billing data retrieved from the plurality of remote sites. The computer is programmed to retrieve periodically from the remote sites the most recent billing data as determined by the stored indices, update the stored indices to reflect the most recent retrieved data for each site, and make the data from the second memory available on demand to the batch processing center for processing into customer accounts.
Ensing Karen
Lew Sandy
Quon Wynn
Marks & Clerk
Mitel Corporation
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