Menu driven management and operation technique

G - Physics – 06 – Q

Patent

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G06Q 10/00 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2384887

An overall plan for providing maintenance and technical services for businesses and plants includes generic procedures for the services written as a manual of standard practices (10). A knowledge base or experience database (12) of data and people is utilized. Both hardware and software tools (14) are selected and used in providing services.

L'invention concerne un plan global destiné à fournir une maintenance et des services techniques pour des sociétés et des installations de production comprenant des procédures génériques pour les services, écrites comme un manuel de méthodes normalisées (10). On utilise une base de connaissances ou une base de données d'expérience (12) sur des données et des personnes. On sélectionne et on utilise à la fois des outils (14) matériels et logiciels dans la mise en oeuvre de ces services.

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