Message centre call handling

H - Electricity – 04 – M

Patent

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Details

H04M 11/04 (2006.01) H04M 3/51 (2006.01)

Patent

CA 2718909

A text message application server capable of prioritising incoming SMS messages and passing them to operators for a response, the operators interacting with the application server via the internet. The application server can handle multiple different called numbers, or messages with different identifying words in the message and can prioritise the messages on the basis of the message content.

Linvention concerne un serveur dapplication de messages textes capable de donner la priorité aux messages SMS entrants et de les transmettre aux opérateurs pour une réponse, les opérateurs interagissant avec le serveur dapplication via Internet. Le serveur dapplication peut gérer de multiples numéros appelés différents ou des messages avec différents mots didentification dans le message et peut donner la priorité aux messages sur la base du contenu du message.

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