Message monitor application concept and implementation

Details Message monitor application concept and implementation Message monitor application concept and implementation

H - Electricity

04

M

H04M 3/533 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2332206

A voice messaging system allowing the monitoring of telephone calls is provided. The system permits subscribers to monitor incoming calls handled by voice messaging systems, and to selectively listen to the message as it is recorded, ignore the message, or establish two-way audio communications with the caller. The system further provides these monitoring capabilities to the subscriber at any location having access to a computer network that is interconnected to the message server, for example the Internet. The present invention is particularly well- suited for use with telephones that are part of private branch exchanges, telephones subscribing to central voice messaging systems, and telephones whose lines are used for the transmission of computer data in addition to voice communications.

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