G - Physics – 06 – F
Patent
G - Physics
06
F
G06F 15/16 (2006.01) G06F 17/30 (2006.01) G06Q 30/00 (2006.01) H04L 29/06 (2006.01) H04L 29/08 (2006.01)
Patent
CA 2507677
A method and system within which products in the field may receive both predefined services (126) and support as well as unknown services (122) and support is described. The system embodied according aspects of the invention includes communicating with client applications to determine what services the client (102) may request, to proceed to interact with those service requests, and to modify, update or provide new client services without user/customer intervention. Through the use of various web service protocols, the client is able to access infrastructure web services without requiring a priori knowledge of the services. This allows the client to adapt to changes in the provisioning of services without the prerequisite of a software upgrade or other a priori knowledge of such changes.
La présente invention a trait à un procédé et un système dans lesquels des produits en champ peuvent recevoir des services et un support prédéterminés ainsi que des services et un support non connus. Le système, selon certains modes de réalisation de l'invention, comprend la communication avec des applications clients en vue de déterminer quels services le client peut requérir, d'effectuer une interaction avec ces requêtes de services, et de modifier, actualiser ou fournir de nouveaux services pour le clients sans intervention des usagers/clients. Grâce à l'utilisation de divers protocoles de service Web, le client peut avoir accès aux services d'infrastructure Web ne nécessitant pas une connaissance préalable des services. Cela permet au client de s'adapter aux modifications dans la fourniture de services sans la condition préalable de mise à jour logicielle ou autre connaissance préalable de telles modifications.
Bschieder Valerie
Daniels Kenneth
Fearnley Daniel
Ferraro Mark
Neopost Industrie S.a.
Smart & Biggar
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