Method and apparatus for automatic transfer of a call in a...

Details Method and apparatus for automatic transfer of a call in a... Method and apparatus for automatic transfer of a call in a...

H - Electricity

04

L

H04L 12/26 (2006.01) H04L 12/28 (2006.01) H04L 29/06 (2006.01) H04M 3/22 (2006.01) H04M 7/00 (2006.01) H04Q 3/66 (2006.01) H04L 12/56 (2006.01) H04L 29/12 (2006.01) H04M 15/00 (2006.01)

Patent

CA 2311184

A method and apparatus in a communications system for routing a voice call associated with a user. A quality of service is monitored for the voice call being routed through a path in a packet based network. Responsive to a quality of service failing to meet a quality of service threshold in the packet based network, a signal is sent to the user requesting a change in a routing of the voice call. Responsive to a reply from the user to change routing of the voice call from the user, the call is routed through another path.

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