Method and apparatus for communication between a security...

Details Method and apparatus for communication between a security... Method and apparatus for communication between a security...

H - Electricity

04

M

H04M 11/04 (2006.01) G08B 25/01 (2006.01)

Patent

CA 2728834

A method for providing communications between a system control panel at a premises and a central monitoring center comprises transmitting an event code from the control panel to the monitoring center utilizing a first communications format and a network protocol, and caus-ing the control panel to enter a call-back mode. The control panel is en-abled to receive in-bound calls utilizing a second communications format. A two-way voice session is established utilizing the second communica-tions format between the monitoring center and the control panel. The two--way voice session is initiated by the monitoring center.

Linvention concerne un procédé pour réaliser des communications entre un tableau de commande dun système dans des locaux et un centre de surveillance central, comprenant lémission dun code dévénement depuis le tableau de commande vers le centre de surveillance en utilisant un premier format de communications et un protocole de réseau, et le basculement du tableau de commande dans un mode de rappel. Le tableau de commande est configuré pour recevoir les appels entrants en utilisant un deuxième format de communications. Une session vocale bidirectionnelle est établie en utilisant le deuxième format de communications entre le centre de surveillance et le tableau de commande. La session vocale bidirectionnelle est initiée par le centre de surveillance.

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