Method and apparatus for correlating non-critical alarms...

Details Method and apparatus for correlating non-critical alarms... Method and apparatus for correlating non-critical alarms...

H - Electricity

04

L

H04L 12/26 (2006.01) H04L 12/66 (2006.01) H04M 3/24 (2006.01) H04M 11/06 (2006.01) H04Q 3/64 (2006.01)

Patent

CA 2531427

The present invention enables the correlation of low-level alarms across a specified period of time to determine if the aggregation of such alarms is a harbinger of an impending customer impacting service disruption. The low level alarms can be mapped against historical trends of other conditions that preceded other service disruptions as a predictor of the likelihood of an impending re-occurrence of such an event.

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