Method and apparatus for performing web analytics

Details Method and apparatus for performing web analytics Method and apparatus for performing web analytics

G - Physics

06

Q

G06Q 30/02 (2012.01) G06F 3/14 (2006.01) G06F 17/40 (2006.01) H04L 12/16 (2006.01)

Patent

CA 2636728

A graphical user interface implemented on a computer. The graphical user interface has an information area displaying customer satisfaction data generated on the basis of on-line surveys through application of a questionnaire to visitors of a web site, wherein the questionnaire includes open-ended questions. The graphical user interface further includes a control operable by a user at the computer to display answers provided by the visitors to the open-ended questions.

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