Method and apparatus for prioritizing telephone calls

H - Electricity – 04 – M

Patent

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Details

H04M 3/42 (2006.01) H04M 3/38 (2006.01) H04M 3/436 (2006.01) H04M 3/54 (2006.01) H04Q 3/00 (2006.01) H04Q 3/72 (2006.01)

Patent

CA 2167623

A method and apparatus for prioritizing telephone calls that allow the caller to specify priority criteria relating to a call and the recipient to specify priority criteria relating to the treatment of incoming calls. The caller designates a priority of the call. The caller's satisfied priority is stored in a database in the telephone service provider's network, is retrieved from the database when the caller placer a call, and is transmitted with the call through the telephone network. The call recipient designates specified priority criteria for incoming calls. The call recipient's specified priority criteria are stored in a database and retrieved from the database in response to incoming calls. The treatment of a call, i.e. connection, termination or redirection, is based on comparison of the caller' s priority and t:he call recipient' s specified priority criteria.

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