Method and apparatus for supporting voice message services...

H - Electricity – 04 – M

Patent

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Details

H04M 3/533 (2006.01) H04Q 7/24 (2006.01) H04Q 7/38 (2006.01)

Patent

CA 2378276

The present invention supports a voice messaging service in a wireless communications system. The wireless communications system comprises a serving mobile switching center (MSC), a service control point (SCP), and a voice messaging system (VMS). A subscriber accesses the VMS through a wireless device to retrieve voice messages that are deposited into the subscriber's voice mailbox. When listening to a voice message that is deposited by a call sender, the subscriber may wish to return a call to the call sender. In such a case, the subscriber initiates the call by invoking a call sender option. The call is established to the call sender's directory number through the serving MSC in concert with the SCP. After completing the call to the call sender, the subscriber may return to the VMS and resume the voice mail session at a desired location corresponding with the subscriber's previous interactions with the VMS.

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