H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/22 (2006.01) H04M 3/424 (2006.01) H04M 3/48 (2006.01) H04Q 3/00 (2006.01) H04Q 7/24 (2006.01) H04Q 7/38 (2006.01) H04M 3/42 (2006.01)
Patent
CA 2270704
This invention provides a method and apparatus for associating call data with particular users instead of line ports. This call data includes the last incoming and outgoing calls associated with a particular number. This allows the services such as automatic callback, automatic recall, and customer originated trace to be implemented with dynamic line assignment allowing users to maintain the same level of subscribed services at different locations. For mobile users, automatic callback, automatic recall, and customer originated trace can be implemented at the home mobile switching center as well as roaming mobile switching centers. If the mobile user is roaming, updating the call history of the mobile station at the new mobile switching center allows the mobile user to experience seamless services across a large territory.
Thompson Jane Ann
Thompson Robin Jeffrey
Kirby Eades Gale Baker
Lucent Technologies Inc.
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