Method and apparatus for training a call assistant for relay...

Details Method and apparatus for training a call assistant for relay... Method and apparatus for training a call assistant for relay...

G - Physics

09

B

G09B 9/00 (2006.01) G09B 19/00 (2006.01) H04M 1/64 (2006.01)

Patent

CA 2373548

A training method and apparatus to train a call assistant to operate a telephone relay system for the hearing impaired that uses a re-voicing technique to produce near real-time transcription of a telephone conversation for display on a caption telephone or other device. The invention simulates an actual relay call as realistically as possible and produces a report on the skill of the particular call assistant being trained.

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