Method and system for accomplishing product detection

Details Method and system for accomplishing product detection Method and system for accomplishing product detection

G - Physics

07

F

G07F 9/02 (2006.01) G07F 11/10 (2006.01) G07F 11/32 (2006.01) G07F 11/42 (2006.01)

Patent

CA 2489788

The present invention provides for a vending system wherein a monitoring system verifies that a product ordered by a vending customer is actually delivered through a delivery area to the customer. If the product ordered is unavailable either because of an out of stock situation or a blockage of the delivery path for that product, the present invention allows the customer to request a refund or order a second product. Additionally, the present invention helps to prevent theft of product from the vending system.

La présente invention concerne un système de vente automatique dans lequel un système de surveillance vérifie qu'un produit commandé par un client est effectivement délivré au client en passant par une zone de distribution. Si le produit commandé n'est pas disponible soit parce qu'il n'est pas en stock soit parce que le passage de livraison est bloqué pour ce produit, le système selon l'invention permet au client de demander un remboursement ou de commander un second produit. En outre, le système selon l'invention contribue à empêcher le vol d'un tel produit dans le système de vente automatique.

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