Method and system for delivering product picks

Details Method and system for delivering product picks Method and system for delivering product picks

G - Physics

07

F

G07F 17/00 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2192981

A method and system for delivering product picks to a prospective individual user. Personal user information is gathered. Information on a user's use of a product during product use is gathered, correlated and stored. A user code provided to the user is correlated with the user information and the use information. The user information and the use information is classified based on use of the product. Classes of information potentially relevant to future purchases are identified. Product picks (promotions and recommendations) are delivered based on the classified information and the user information, responsive to an inquiry on behalf of the user.

L'invention concerne un procédé et un système pour proposer des sélections de produits à un client individuel potentiel. Des informations personnelles sont collectées sur le client. Des informations relatives à l'utilisation par le client d'un produit, lors de l'usage de ce dernier, sont collectées, corrélées et mémorisées. Un code client fourni à ce dernier est mis en corrélation avec les informations relatives au client et les informations relatives à l'usage du produit. Ces deux types d'informations sont classés sur la base de l'utilisation du produit. Des classes d'informations potentiellement applicables à de futurs achats sont identifiées. Des sélections de produits (promotions et conseils) sont proposées sur la base des informations classées et des informations relatives au client, à la suite d'une consultation de la part du client.

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