Method and system for identifying a party answering a...

Details Method and system for identifying a party answering a... Method and system for identifying a party answering a...

H - Electricity

04

M

H04M 1/64 (2006.01) H04M 1/56 (2006.01)

Patent

CA 2569660

A method and system for identifying whether a communicating party is a person or an automated device is provided. The identification system determines whether a person or an automated device is currently providing audio of the communication. When the identification is to be determined, the identification system outputs an audio signal to the party. The identification system monitors the input audio signal from the party to determine whether a person or an automated device is providing the input audio. The identification system makes this determination based on whether there is simultaneous sound on the input audio signal and the output audio signal. The greater the amount of simultaneous sound, the greater the likelihood that the party is an automated device.

Procédé et système servant à identifier si un correspondant est une personne ou un dispositif automatique. Ce système d'identification détermine si une personne ou un dispositif automatique est en train d'activer la partie sonore de la communication. Au moment où l'identification doit être déterminée, ce système émet un signal sonore à l'intention du correspondant. Ce système contrôle le signal sonore d'entrée émanant du correspondant afin de déterminer s'il s'agit d'une personne ou d'un dispositif automatique qui produit ce signal sonore d'entrée. Ce système d'identification établit la détermination en fonction d'une simultanéité sonore du signal d'entrée et du signal de sortie. Plus le niveau du son simultané est élevé, plus le correspondant est susceptible d'être un dispositif automatique.

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