Method and system for providing enhanced caller identification

H - Electricity – 04 – M

Patent

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Details

H04M 1/57 (2006.01) H04M 3/436 (2006.01) H04Q 3/00 (2006.01) H04Q 3/72 (2006.01) H04M 1/663 (2006.01)

Patent

CA 2278426

A method and system provide enhanced caller identification information to a called party. The system determines whether or not standard caller identification information associated with a calling party can be provided to the called party. The system preferably determines whether the standard caller identification information is unavailable, incomplete or has been blocked. When the system determines that the standard caller identification information cannot be provided, the system transmits a request for audible caller identification information to the calling party. If the calling party provides the requested audible caller identification information, the audible caller identification information is transmitted to the called party. The called party is thus provided with information about the calling party that can assist the called party in deciding whether or not to answer the call.

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