Method and system for providing enhanced caller identification

Details Method and system for providing enhanced caller identification Method and system for providing enhanced caller identification

H - Electricity

04

M

H04M 1/64 (2006.01) H04M 1/56 (2006.01) H04M 1/57 (2006.01) H04Q 3/00 (2006.01) H04Q 3/72 (2006.01)

Patent

CA 2338587

A method and system are disclosed for providing enhanced caller identification information to a called party. At step (110), the system determines whether or not standard caller identification information associated with a calling party can be provided to the called party. The system preferably determines whether the standard caller identification information is unavailable, incomplete or has been blocked. When the system determines that the standard caller identification information cannot be provided, the system transmits a request for audible caller identification information to the calling party at step (120). If the calling party provides the requested audible caller identification information, the audible caller identification information is transmitted to the called party at step (130). The called party is thus provided with information about the calling party that can assist the called party in deciding whether or not to answer the call.

L'invention concerne un procédé et un système permettant de fournir à une personne appelée des informations d'identification d'appelant améliorées. A l'étape (110), le système détermine si les informations d'identification d'appelant associées à un appelant, standard ou non, peuvent être communiquées à l'appelé. Le système détermine de préférence si les informations d'identification d'appelant standard sont non disponibles, incomplètes ou si elles ont été bloquées. Lorsque le système détermine que les informations d'identification d'appelant standard ne peuvent pas être fournies, il transmet une demande d'informations d'identification d'appelant sonores à l'appelant à l'étape (120). Si l'appelant fournit les informations d'identification d'appelant sonores demandées, celles-ci sont transmises à l'appelé à l'étape (130). L'appelé obtient ainsi les informations concernant l'appelant qui peuvent l'aider à décider de répondre ou de ne pas répondre à l'appel.

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