Method and system for the service and support of computing...

G - Physics – 06 – F

Patent

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G06F 11/07 (2006.01)

Patent

CA 2622908

The invention describes an end-user-initiated method and system for managing failure in a host computing system. The embodiments of the invention describe an embedded management/diagnostics system that operates independently from the failed computing system and includes the locating and connecting of an appropriate technical service provider for correcting the problem in the failed computing system.

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