Method and system for tracking and verifying billing exceptions

Details Method and system for tracking and verifying billing exceptions Method and system for tracking and verifying billing exceptions

H - Electricity

04

L

H04L 12/16 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2406761

A method and system for verifying charges billed to a customer by a vendor is disclosed. A set of billing data associated with the charges is loaded into a billing verification system that is accessible by both the customer and the vendor via a distributed computer network. The customer reviews the billing data via the billing verification system to identify billing exceptions associated with any disputed charges. A billing exception record is generated in the billing verification system for each of the billing exceptions. The vendor is then notified of the billing exceptions. The vendor reviews and responds to the billing exception records via the billing verification system. A billing exception response record is generated for each vendor response. The customer is then notified of the reviewed billing exception response records.

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