Method and system for video communication

Details Method and system for video communication Method and system for video communication

H - Electricity

04

N

H04N 7/14 (2006.01) G06Q 40/00 (2006.01) H04L 9/32 (2006.01)

Patent

CA 2649276

A customer sales and service tool and methodology for authenticating a customer and identifying and connecting a specific subject matter expert to the customer via live, two-way video communication to address the customer's needs regarding a specific financial product.

L'invention porte sur un outil de vente et de service aux clients et sur le procédé et l'appareil associé permettant d'authentifier un client et d'identifier un expert en une matière spécifique et de le mettre en relation avec le client via une communication vidéo directe bidirectionnelle, pour répondre aux besoins du client concernant un produit financier spécifique.

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