Method for automated data collection, analysis and reporting

Details Method for automated data collection, analysis and reporting Method for automated data collection, analysis and reporting

G - Physics

07

C

G07C 13/00 (2006.01)

Patent

CA 2287768

A method of automated data collection, analysis and reporting is described. A plurality of questionnaires each consisting of a number of questions are stored in a database. New questionnaires may be added or existing ones modified by contacting the database by telephone. In use, a respondent accesses the database by telephone. Once the respondent is connected, the respondent enters a code which identifies the respondent and the questionnaire to be completed. The questions of the questionnaire are "read" to the respondent by an interactive voice response which then prompts the respondent to enter a response. The response is recorded and the next question is then "read". The process is continued until the questionnaire has been completed. The results are then immediately analyzed and reported to a third party. For example, the responses of the latest respondent may be compared to the responses of all previous respondents or previous responses of the same respondent. The report may be sent automatically, for example, by fax.

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