H - Electricity – 04 – L
Patent
H - Electricity
04
L
H04L 12/24 (2006.01) G06F 15/173 (2006.01) H04L 12/26 (2006.01) H04L 29/00 (2006.01)
Patent
CA 2464603
In accordance with the teachings of the present invention, a method of providing relevant information about a network problem is presented. In one embodiment of the present invention, methods are presented for acquiring, analyzing, and distributing relevant information to network operations personnel, which include both service provider personnel and clients. A network portal is presented. The network portal consolidates and intelligently distributes network operations information, such as alarm information in real time. As such, the information required to make informed decisions is communicated to network operations personnel in a format that facilitates the access and use of the information. In addition, as the network problem changes (i.e., resolves, escalates), the changes in the alarm information may also be communicated to network operations personnel.
Asher Michael L.
Eslambolchi Hossein
Giddens Charles C.
Mason Jacquenetta M.
Rangavittal Prakash
At&t Corp.
Kirby Eades Gale Baker
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