Method for making a decision according to customer needs

G - Physics – 06 – Q

Patent

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G06Q 30/00 (2006.01)

Patent

CA 2488173

A method for suggesting a product from a set of products at a retail point according to customer needs is presented. The method includes the steps of determining a set of consumer needs relating to a product type; creating a set of questions to be answered by a consumer, the set of questions relating to the set of possible consumer needs; determining a grading for the products for each of the possible consumer needs; obtaining from the consumer answers to the set of questions and determining from the answers a weighting of importance of the consumer needs; using the grading and the weighting to calculate a score for each product of the set of products and using the scores to differentiate between products such as to suggest to the consumer a product that best satisfies the expressed consumer needs.

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