Method for monitoring voicemail calls using adsi capable cpe

Details Method for monitoring voicemail calls using adsi capable cpe Method for monitoring voicemail calls using adsi capable cpe

H - Electricity

04

M

H04M 3/50 (2006.01) H04M 3/20 (2006.01) H04M 3/436 (2006.01) H04M 3/533 (2006.01) H04M 3/22 (2006.01)

Patent

CA 2235492

A Central Office voicemail system permits a customer to monitor incoming calls and decide whether or not he wishes to take the call. When a call is made to a called party (customer) and the called party does not answer the phone the call is transferred to voicemail in the usual way. Additionally, a special ringing tone is applied automatically by the Central Office to the called party line. This has the effect of alerting the called party to the fact that the caller has been transferred to voicemail. The called party can then monitor the message being left simply by lifting his phone and, if he wants to talk to the caller, he simply carries out a hookswitch flash. Alternatively, with a specially adapted terminal, the called party does not even have to lift the phone to monitor the message because the special ringing tone causes his terminal to go automatically into off-hook hands-free mode.

L'invention est un système de messagerie vocale pour central téléphonique qui permet au client de surveiller les appels incidents et de décider s'il désire recevoir ces appels. Quand un appel est acheminé à un abonné (le client) et que celui-ci ne désire pas répondre au téléphone, l'appel est transféré à sa boîte vocale de la façon habituelle. En plus, une tonalité spéciale est appliquée à la ligne de l'abonné par le central téléphonique, ce qui a pour effet d'informer l'abonné que l'appel a été transféré à sa boîte vocale. L'abonné peut alors écouter le message transmis en soulevant le combiné de son téléphone et, s'il désire parler au demandeur, il lui suffit d'actionner le crochet commutateur. L'abonné peut également utiliser un poste spécialement adapté avec lequel il n'est pas nécessaire de soulever le combiné pour écouter le message, la tonalité spéciale faisant passer automatiquement le téléphone en mode de décrochage mains libres.

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