Method for network call hold and pick-up

H - Electricity – 04 – M

Patent

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Details

H04M 3/42 (2006.01) H04M 3/428 (2006.01) H04M 3/58 (2006.01) H04M 7/00 (2006.01)

Patent

CA 2286912

A method for picking up a call by a second communication device after the call has been placed on hold by a first communication device regardless of the communication device type or whether it is within a closed network is achieved by detecting, by a server associated with the first communication device, that a call has been placed on hold by the first communication device and subsequently suspending the call. Next, the server associated with the first communication device waits for a directive call pick-up message, which may be provided by the first communication device or from a second communication device directly or via a server associated with the second communication device. When the server associated with the first communication device receives the directive pick-up message, it communicates with the server associated with the second communication device. Such a communication establishes a communication link between the servers such that the call may be picked up by the second communication device.

L'invention porte sur un procédé de prise d'appel par un second dispositif de communication après mise en garde de l'appel par un premier dispositif de communication sans tenir compte du type du dispositif de communication ou si celui-ci se trouve dans un réseau fermé. Ce procédé consiste à détecter, par un serveur associé au premier dispositif de communication, la mise en garde d'un appel effectuée par le premier dispositif de communication et à suspendre ensuite l'appel. Puis, le serveur associé au premier dispositif de communication attend un message de prise d'appel directif qui peut être envoyé par le premier dispositif de communication ou provenir directement d'un second dispositif de communication ou être envoyé par l'intermédiaire d'un serveur associé au second dispositif de communication. Lorsque le serveur associé au premier dispositif de communication reçoit le message de prise d'appel directif, il le communique au serveur associé au second dispositif de communication. Cette communication établit une liaison entre les serveurs de sorte que l'appel puisse être pris par le second dispositif de communication.

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