Method for the management of an automatic branch exchange...

H - Electricity – 04 – Q

Patent

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Details

H04Q 3/64 (2006.01) H04Q 3/42 (2006.01) H04Q 3/62 (2006.01)

Patent

CA 2287657

The invention relates to a method for the management of an automatic branch exchange of the type interacting with a plurality of users by means of a plurality of user terminals. According to the invention, the method comprises the following steps: - the identification of each of said users by at least one user identifier; - the creation of a table of users, associating a user profile with said at least one user identifier of each user, each user profile comprising at least one attribute assigned to said user and especially a set of user terminals that is possibly vacant. The interaction between said automatic branch exchange and each user takes place as a function of the user profile associated with said user.

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