Method of and an arrangement for forwarding a customer order

Details Method of and an arrangement for forwarding a customer order Method of and an arrangement for forwarding a customer order

H - Electricity

04

M

344/18, 354/35

H04M 11/00 (2006.01) H04M 3/493 (2006.01)

Patent

CA 1262273

A METHOD OF AND AN ARRANGEMENT FOR FORWARDING A CUSTOMER ORDER Abstract A method and an arrangement are disclosed for forwarding a customer order received from a requesting customer line to a vendor data link. For use with a telecommunications switching system, the order entry arrangement includes a customer signal receiver for receiving customer signals from a requesting customer line and a processor for sending the orders received from the receiver to the vendor data link. The processor normally controls the operation of the switching network of the switching system but also sends received customer orders and the identity of the requesting line to a vendor data link in response to a customer entered order entry request code. Optional vendor identification information may be entered by the customer for selecting a desired vendor. Customer identification information may also be entered by the customer for billing and order security purposes. After the order is received, the order entry arrangement returns an order confirmation signal to the requesting line.

518846

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