Method of and system for facilitating telecommunications...

H - Electricity – 04 – M

Patent

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H04M 3/493 (2006.01) G06Q 30/00 (2006.01)

Patent

CA 2673747

A system for facilitating telecommunications contact including: a telecommunications network; a product information system having: an information file listing a set of predetermined code words relevant to one or more goods or services provided by one or more goods or service providers with a corresponding set of predetermined codes relevant the or each goods or services provider; a query module interactable with the information file and operable for seeking a code word from said set of code words to retrieve the corresponding predetermined code; and a connection module associated with the telecommunications network and operable for interconnecting a goods or service provider selected according to a code word input into the query module.

L'invention concerne un système destiné à faciliter un contact de télécommunication comportant un réseau de télécommunication et un système d'informations de produit composé d'un fichier d'informations listant un ensemble de mots de codage concernant un ou plusieurs articles ou services fournis par un ou plusieurs prestataires d'articles ou services avec un ensemble correspondant de codes prédéterminés concernant chaque prestataire de produits ou services ; d'un module de requête pouvant interagir avec le fichier d'informations et servir à rechercher un mot de codage dans ledit ensemble de mots de codage afin d'extraire le code prédéterminé correspondant ; et d'un module de connexion associé au réseau de télécommunication et pouvant être employé pour connecter un prestataire de produits ou services sélectionné en fonction d'un mot de codage entré dans le module de requête.

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