B - Operations – Transporting – 64 – F
Patent
B - Operations, Transporting
64
F
B64F 5/00 (2006.01) G06F 17/30 (2006.01) G06Q 30/00 (2006.01)
Patent
CA 2330221
A method (400), system (10) and apparatus that permit a user to order parts, submit warranty claims, and obtain product and repair information for aircraft engines and aviation parts are described. The system includes a plurality of servers (12, 14) connected through a network and one or more client systems coupled to the network. In another embodiment, the method includes the steps of accessing (408) several database modules, receiving (410) information after the user has been authenticated, updating (420) the centralized database with, receiving (430) an inquiry from a customer to obtain the specific information, and finally retrieving (440) the requested information in response to the inquiry.
Fredette Melinda K.
Nelson John R.
Overbeeke Herman D.
Rosenfeld John R.
Company General Electric
Craig Wilson And Company
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