Methods and systems for computer enhanced conference calling

Details Methods and systems for computer enhanced conference calling Methods and systems for computer enhanced conference calling

H - Electricity

04

M

H04M 3/56 (2006.01) G06F 13/00 (2006.01) G06F 15/16 (2006.01) G06F 15/167 (2006.01) G06F 15/173 (2006.01) G06F 17/30 (2006.01) H04B 7/00 (2006.01) H04J 1/00 (2006.01) H04L 1/00 (2006.01) H04L 12/16 (2006.01) H04M 1/00 (2006.01) H04M 1/56 (2006.01) H04M 1/64 (2006.01) H04M 1/66 (2006.01) H04M 3/24 (2006.01) H04M 3/42 (2006.01) H04M 3/48 (2006.01) H04M 3/537 (2006.01) H04M 3/58 (2006.01) H04M 7/00 (2006.01) H04M 15/06 (2006.01) H04Q 7/20 (2006.01) H04Q 7/24 (2006.01)

Patent

CA 2507152

Methods and systems (fig. 1, item 100) for establishing a computer-enhanced conference call are disclosed. Methods and systems consistent with the present invention establish a computer-enhanced conference call between a plurality of users (Fig. 1, item 110), including an initiating user. A service center (Fig. 1, item 106) detects a computer-enhanced conference call event that was previously configured by the initiating user. Conference users associated with the computer-enhanced conference call event are thereafter contacted. After at least one response from the conference users is received, a conference call between the initiating user and the conference users is established based on the at least one received response. The service center also establishes a collaboration between the initiating user and conference users that are authorized to participate in the collaboration.

L'invention concerne des procédés et des systèmes permettant d'établir une conférence téléphonique informatisée. Les procédés et systèmes de l'invention établissent une conférence téléphonique informatisée entre une pluralité d'utilisateurs, y compris un utilisateur qui a lancé la conférence. Un centre de services détecte un événement de conférence téléphonique informatisée précédemment configuré par l'utilisateur qui a lancé la conférence. Les utilisateurs de conférence associés à l'événement de conférence téléphonique informatisée sont ensuite contactés. Après réception d'au moins une réponse provenant des utilisateurs de conférence, une conférence téléphonique est établie entre l'utilisateur qui a lancé la conférence et les utilisateurs de conférence, en fonction de la ou des réponses reçues. Ledit centre de services établit également une collaboration entre l'utilisateur qui a lancé la conférence et les utilisateurs de conférence autorisés à participer à la collaboration.

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