Methods of servicing an elevator system

Details Methods of servicing an elevator system Methods of servicing an elevator system

G - Physics

06

F

354/23, 354/243,

G06F 11/00 (2006.01) B66B 3/00 (2006.01) B66B 5/00 (2006.01) G06F 11/25 (2006.01) G09B 25/02 (2006.01)

Patent

CA 1253983

28 ABSTRACT OF THE DISCLOSURE A method of integrating an expert system having a knowledge base of elevator trouble-shooting information into the working environment of elevator service personnel, without special training of such personnel, and without compromising the security of the knowledge base. The method includes an interactive initialization procedure which includes successive, successful user and knowledge base initiated communication links between the user and knowledge base, before actual access to the knowledge base is permitted.

514022

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