H - Electricity – 04 – M
Patent
H - Electricity
04
M
H04M 3/493 (2006.01) G06F 13/40 (2006.01) G10L 13/00 (2006.01) H04M 3/42 (2006.01) H04M 3/487 (2006.01) H04M 17/00 (2006.01) H04M 17/02 (2006.01) H04Q 1/02 (2006.01) H04Q 3/00 (2006.01)
Patent
CA 2294488
A language properties matrix of rules (8) is added to the voice response unit (15) of an enhanced services system facilitating the addition of new languages and/or the modification of an existing language by changes in the rules rather than by requiring specific changes in a large and diverse number of areas in the enhanced services system. A method is also disclosed.
On ajoute à l'unité de réponse vocale (15) d'un système de services améliorés une matrice de propriétés linguistiques (18) qui facilite l'ajout de nouvelles langues et/ou la modification d'une langue existante par des modifications des règles plutôt que par des modifications spécifiques d'un grand nombre de zones dudit système. L'invention concerne également le procédé correspondant.
Behrbaum Jody
Hudson Dan
Harris Corporation
Oldham Edward H.
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