Multi-layered control of an independent voice recording...

G - Physics – 06 – F

Patent

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G06F 17/30 (2006.01) H04M 1/64 (2006.01)

Patent

CA 2193908

Software for controlling an IVR system is partitioned into three distinct layers. The first layer is the base layer, consisting of the operating system, the file system, the interface to the switching office, etc. The second layer is a set of interfaces between the base layer and the third, application, layer. The third layer is the application layer, which has several modules supporting the diverse features of the system.

ogiciel pour vérifier un système IVR segmenté en trois couches distinctes. La première couche est la couche de base comprenant le système d'exploitation, le système de fichiers, l'interface au bureau de commutation, etc. La deuxième couche est une série d'interfaces entre la couche de base et la troisième couche. La troisième couche est la couche application, qui a plusieurs modules supportant les différentes caractéristiques du système.

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