Multi-lingual voice response unit

G - Physics – 06 – F

Patent

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Details

G06F 3/16 (2006.01) G10L 15/26 (2006.01) H04M 3/493 (2006.01) G10L 3/00 (1990.01)

Patent

CA 2115088

ABSTRACT The present invention is directed to a multi-lingual voice response unit apparatus in which the voice response unit has the capacity to determine the language a user prefers to use based on input in a particular spoken human language received from the user. The apparatus comprises a selection circuit means to select one of a plurality of stored spoken human languages, a voice response circuit means to respond to the user, means for retrieving stored information and means for formulating and transmitting a reply. The apparatus of the present invention can be used with a telephone system.

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